Terms of Service

Last updated: February 10, 2024

Agreement to Terms

By accessing and using Pulse (pulse11.app), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our service.

Description of Service

Pulse is a 1:1 meeting management application that helps managers track meetings, take notes, and manage their team relationships. We provide the service "as-is" and make no warranties about its availability, functionality, or fitness for any particular purpose.

Service Tiers

  • Free Tier: Unlimited team members, unlimited meetings, unlimited notes
  • Pro Tier: $12.99/month — adds AI-powered features including voice recording, transcription, and meeting summaries

User Responsibilities

  • You are responsible for the content of your meeting notes and any information you store in Pulse
  • You must not use Pulse for any illegal or unauthorized purposes
  • You are responsible for maintaining the security of your account and password
  • You must not upload malicious content or attempt to compromise the security of our service
  • When recording meetings, you must obtain proper consent from all participants

Payment and Billing

  • Pro subscriptions are billed monthly at $12.99/month
  • New Pro users receive a 14-day free trial
  • You can cancel your subscription at any time through your account settings
  • Refunds are handled on a case-by-case basis
  • All payments are processed securely through Stripe

Intellectual Property

  • You retain ownership of all content you create and store in Pulse
  • Pulse and its original content, features, and functionality are and will remain the exclusive property of the company
  • You grant us a license to use your content solely for the purpose of providing the service to you

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Service Availability

While we strive for high availability, we cannot guarantee that Pulse will be available 24/7. We may experience downtime for maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to notify users of planned maintenance when possible.

Account Termination

  • You may terminate your account at any time through your account settings
  • We reserve the right to terminate accounts that violate these terms
  • Upon termination, your data will be deleted from our systems in accordance with our Privacy Policy
  • Some information may be retained for legal or business purposes as outlined in our Privacy Policy

Limitation of Liability

Pulse is provided "as-is" without warranties of any kind. We are not liable for any damages resulting from your use of the service, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Your sole remedy is to discontinue using the service.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will post the updated terms on this page and update the "Last updated" date. For significant changes, we will provide notice through email or the service interface. Your continued use of Pulse after changes are posted constitutes your acceptance of the new terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of Pulse will be resolved through binding arbitration.

Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected].